Refund Policy

Refund Eligibility

If you are not satisfied with PronounceText, contact us within 7 days of purchase and we will review your refund request. Refunds are considered case by case, including the nature of the issue, the amount of service used, and applicable law.

How to Request a Refund

Email support@pronouncetext.com with the email address used for your purchase, the purchase date, and a short description of the issue. You may also use our contact page.

Subscription Cancellation

You can cancel a subscription at any time from billing settings. Cancellation prevents the next renewal and does not remove access that you have already paid for during the current billing period. Canceling a subscription does not automatically create a refund.

Processing Timeline

We aim to acknowledge refund requests within 24 hours on business days. If a refund is approved, we will submit it through Creem to the original payment method. Your financial institution may need additional time to make the funds available.

Questions

For help with a billing or refund question, contact support@pronouncetext.com.